Features & Benefits of CudaTel 370

Documentation » Datasheet » Admin Guide » Quick Start Guide

• » Automatic Phone Provisioning - CudaTel Communication Server includes built in phone provisioning for Polycom and Snom phones. Although any SIP client will work, administrators can choose to automatically deploy supported hardware without touching a phone. User and line assignment, feature and firmware upgrades, automatic -- all pushed from the appliance's Web interface.
   
• » Call Conferencing - Multi-party call conferencing is supported through conference bridges (meeting rooms or extensions administrators designate as conferences) as well as on-the-fly user initiated multi-party calls.
• » Group Calling - Extensions, phone numbers and DIDs can be easily be assigned to a group of users.
   
• » SIP phone and provider support - CudaTel Communication Server supports SIP for both provider services (telephone company) as well as end user devices (phones, software clients). Any SIP compliant service or device can be integrated with the appliance.
   
• » Automated Attendant (IVR) - Incoming calls can be automatically handled and processed using the built-in Automated Attendant. Using an intuitive Web interface, administrators can configure the flexible engine to ring specific extensions, groups of users, direct to system functions or off-site phone lines, consider time of day and user presence and schedule.
   
• » Native phone line hardware integration - Option models of the CudaTel Communication Server come preconfigured and optimized with best-of-breed telephony company integration (TDM) hardware. All optional systems come with onboard echo cancellation, and support for 4 analog incoming lines up to quad T1s.
   
• » Call monitoring, barging, and bridging - Administrators or enabled users may monitor system calls, interrupt calls, and merge multiple calls together.
   
• » Web-based performance and usage statistics - Monitoring system calls, usage, performance is easy with the Web interface's performance dashboard. Administrators can view time based graphs and call data to assist in gauging telephone company line and system usage.
   
• » Web-based administrative interface - CudaTel Communication Server features an intuitive Web-based interface, making any system configuration and setup option as easy as a few clicks. System functions are broken down into five easy-to-understand screens that make setting up the system easy, simple, and quick.
   
• » High definition voice quality - Using supported phones, the CudaTel Communication Server provides unmatched voice quality. High Definition (near cd-quality) audio is delivered through the G.722, G.722.1, G.722.1c codecs.
   
• » Call recording - Administrators can set policy to record incoming, outgoing, or all calls associated with a user, group, location, or system. On-board storage is used and additional storage can be integrated using an NFS or SMB share.
   
• » Call routing - Incoming and outgoing calls can be routed based on administrator preference. Operations such as dialing prefixes, least cost routing, and off-system PBX integration can be seamlessly integrated to minimize user confusion.
   
• » Scheduled call routing - Calls can be follow a path or route based on time of day, day of week, or arbitrary schedule.
   
• » Follow-me - Users can be located using the CudaTel Communication Server's follow-me features. Multiple phones and lines are run at the same time, falling back to a unified voice mail system, assuring road warriors and business travelers can always be reached, while giving the caller the impression of a fully integrated business phone.
   
• » Call parking - Calls can be temporarily parked or stored for pick-up from other system users.
   
• » Active Directory and LDAP integration - CudaTel Communication Server integrates with LDAP deployments such as Windows Active Directory and Novell e-Directory. Integration makes user import, sync, membership, and authentication automatic, preventing manual entry errors and enabling seamless integration with business IT systems.
   
• » Local Users, Groups, and Policy - Administrators can choose to setup and deploy users, groups and policy locally on the box. If using built-in system DHCP, the CudaTel Communications Server is the only network appliance needed on the LAN.
   
• » Automatic Extension and phone number (DID) assignment - LDAP synced and local users can be automatically assigned extensions and phone numbers (DIDs) - saving valuable administrator time and system configuration errors.
   
• » Multi-site integration - Mutiple Communication Servers can be linked to multiple sites or locations for an integrated multi-site single phone system.
   
• » Encrypted VOIP support - As voice security becomes a great security threat, the CudaTel Communication Server has integrated technology to encrypt voice transactions. With supported phones and built-in Secure RTP and TLS support, voice calls can be encrypted and secured -- assuring hackers are not monitoring calls on the network.

Model Comparison of CudaTel Communication Server

	Model 270	Model 370	Model 470	Model 670
Capacity
Concurrent Call Support	10	50	100	250
Conferences	2	5	15	50
User Support	Unlimited	Unlimited	Unlimited	Unlimited
Voicemail Storage	50 GB	50 GB	200 GB	200 GB
Hardware
Rackmount Chassis	1U Mini	1U Mini	1U Mini	1U Fullsize
Dimensions (in)	16.8 × 1.7 × 14	16.8 × 1.7 × 14	16.8 × 1.7 × 14	16.8 × 1.7 × 22.6
Dimensions (cm)	42.7 × 4.3 × 35.6	42.7 × 4.3 × 35.6	42.7 × 4.3 × 35.6	42.7 × 4.3 × 57.4
Weight (lbs./kg.)	12 lb/5.4kg	12 lb/5.4kg	12 lb/5.4kg	26 lb/11.8 kg
Ethernet	2 × 100	2 × 100	2 × 100	2 × Gigabit
AC Input Current (Amps)	1A	1.2A	1.4A	1.8A
Solid State Boot Disk
Echo Cancellation
ECC Memory
Redundant Disk Array (RAID)
Optional Phone Line (TDM) Hardware	4 Analog (FXO)	Single T1/PRI	Dual T1/PRI	Quad T1/PRI
Features
Call Conferencing
Voicemail
Voicemail Email Integration
Automated Attendant (IVR)
SIP Voice/Video Client Support
SIP Provider Support
High-Definition Audio
Windows Active Directory Integration
LDAP Support/User Import
Call Recording
Performance Monitoring
Automated Phone Provisioning
Customizable Branding

CudaTel Communication Server FAQs

Is the CudaTel Communication Server a traditional PBX?

While incorporating features of traditional enterprise-class PBXs, the CudaTel Communication Server is a next-generation communication platform. The CCS features automated handset provisioning, call routing, recording, call queueing, parking, unified messaging/voicemail, conferencing and conference bridges and more, with no per box, per feature, or per user restrictions.

Which phones are supported by the CudaTel Communication Server(CCS)?

CCS supports any SIP compliant handset or softphone, and is provider agnostic. However, built-in automated provisioning is supported for specific Polycom and Snom handsets.

How does the automated handset provisioning work?

By simply plugging a phone into the network of the CCS, the CudaTel Communication Server will discover compatible phones on the network. A few clicks later, phones can be assigned to users by phone MAC address and are immediately live after a quick and automatic handset reboot.

Can I use analog phones and devices?

Yes, with a hardware Analog Telephone Adapter, analog phones can be connected to the system like any other handset.

Does the system have FAX support?

Yes, Fax to Email and PDF is natively supported. Phone and extensions can be assigned so every user of the system has their own dedicated/personal fax line.

What sort of sound quality does the CCS have?

The CudaTel Communication Server supports High Definition audio codecs - providing near CD-quality sound from handset to handset, including conference bridges. Compatible handsets are required.

How much are the per user or per seat fees?

CudaTel does not charge any per user or per port fees. Additionally, servers are not restricted to a specific count of users, rather an recommended capacity is provided.

Can I connect my CudaTel to X phone company?

The CudaTel Communication supports SIP-compliant VOIP server providers, as well as integrated TDM hardware for traditional phone lines. Connectivity to your provider is assured.

Is there support for device linking or multiple offices/locations?

Yes, with a few settings, multiple CudaTel communications servers can be linked to support interoffice calling, using VOIP protocols and High Definition quality audio.

Do I need to buy additional hardware?

To connect to carriers, TDM(phone company) hardware or a media gateway may be required. CudaTel offers integrated TDM hardware in all models, with capacity for analog to quad T1/PRI.

Do you integrate with LDAP/Windows directory services?

With just LDAP authentication credentials, CCS can automatically import, sync, and utilize existing directory service data.

Is CudaTel Communication Server Open Source?

CudaTel actively contributes to many open source projects including FreeSWITCH. While the core of the product is based on FreeSWITCH, the remainder of the services and applications are proprietary.

How do I manage the CudaTel Communication Server?

Taking advantage of the latest in web technologies, the CCS is managed via an easy-to-use Web-based user interface.

What support options are available?

Unrestricted and unlimited 24x7 phone and email support is included with each CudaTel server.

What sort of warranties are available?

Each CudaTel server comes with a 1-year hardware warranty. Additional levels of warranties including over-night Instant Replacement can be purchased at low fees.

How is CudaTel affiliated with Barracuda Networks?

CudaTel is a wholly owned subsidiary of Barracuda Networks; a collaboration of Barracuda Networks and FreeSWITCH.